CTA supplements CPD’s efforts with its extensive network of more than 33,000 security-cameras and with hundreds of personnel deployed across the system each day, around the clock, and who are trained and acutely focused on customer comfort and safety.
The communication tool allows riders to report issues, provide feedback, and receive answers in real-time.
The new schedules enable the agency to dynamically add scheduled service to align with the growing rail operator workforce throughout the spring and summer.
The changes to the bus schedules will be implemented as part of the agency’s scheduling process, whereby bus employees are able to “pick” their work assignments at designated times throughout the year.
The CLP program was piloted in 2022 and of those who have participated in the program, 145 candidates have successfully been hired by the CTA.
In 2024, crews will be performing an estimated $6.5 million in repairs and maintenance. Through the end of May, crews will focus on 13 rail stations across five lines, as well as improvements at three bus turnarounds.
Through the studio, the agency kicks off a long-term effort to partner with private sector entities to explore leading-edge ideas to improve system safety, develop a new solution for asset management, and expand real-time info.
The Summit gathered leaders and transit riders to explore solutions, including enhancing personal security and addressing perception of crime on transit and incorporating transit-specific strategies into social services initiatives.
While it hasn’t returned to pre-pandemic levels, public transit agencies around the nation are seeing ridership slowly return over time.
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